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RDC Select™ | Product Features & Benefits

Reduced Capital Expenditures back to top

RDC Select™ is a fully hosted RDC solution designed to address the IT requirements of financial institutions in conjunction with their offering of RDC to their customers. Our solution allows institutions to deploy RDC without having to deal with installation, technical support, scanner offerings, data management and associated internal IT functions. The IT function is managed entirely by our company. We provide the technology, infrastructure and technical support to manage all aspects of an institution’s RDC network. The software necessary to run the network is run and managed by our technical staff. Our Data Center is state of art and adheres to regulatory compliance requirements (SAS 70) for security and data management. Installation support is provided remotely to the merchants as part of our fully hosted solution and technical support is provided to both the financial institutions and their customers by our support staff — 24 hours a day, seven days a week.

Data Stored Centrally and Securely back to top

The entire RDC Select™ software infrastructure is managed and controlled from a central location at our Data Center located in Minneapolis, MN. All software management occurs from the Data Center. Financial institutions and their customers are free from disruption and inconvenience.

Remote Installation and Support back to top

All merchant installations and support issues are resolved remotely by us. To bring a new merchant onto the system, our support team remotely walks the merchant through the process of installing a scanner and navigating to a Website to launch the program. Installation and training will be handled by us and it requires only a minimum amount of the customer’s time. As with installation, all support issues are handled remotely.

Marketing Support back to top

As with any new successful product launch, financial institutions must carefully plan their RDC program. A sales and marketing strategy must be developed to:

  • Inform employees of the benefits and value provided by the RDC solution;
  • Target key customers;
  • Develop selling points and collateral materials; and
  • Map out strategies for promotion and selling strategies.

Cachet Financial delivers a unique, customized training and marketing program to financial institutions.

Regulatory and Compliance Standards back to top

In order to support the regulatory guidelines required for financial institutions, Cachet Financial, its software and Data Center adhere to industry standard security and auditing guidelines (SAS 70). This removes the necessity for financial institutions to spend resources on providing RDC Select™ as a product and instead spend resources on promoting their RDC business.

Stability and Scalability back to top

Being centrally controlled and housed at a leading managed hosting provider, the RDC Select™ software infrastructure has the stability, redundant power sources and Internet connections required to ensure maximum performance. This significantly reduces the potential of downtime for our clients.

Additionally, expanding the infrastructure due to customer demand is scalable through the addition of servers at the Data Center and allocation of larger Internet throughput.

Simple. Safe. Secure.

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