Payments is a business fraught with risks, not the least of which is fraud. The possibility that a check or other form of payment used in a transaction might turn out to be fraudulent has been a perennial problem for financial institutions and their customers. Fortunately, check fraud losses are… Read more

Here at Cachet, remote deposit is our core product. Our success at this is demonstrated every day by innovative companies like the Ingo Money Network, the Simple mobile bank, the H&R Emerald card, and Yellow Pepper Mobile, a mobile pioneer in Latin America. Now we are poised for even more… Read more

In just 10 years, remote deposit capture has significantly altered the financial services marketplace. Yet we’ve barely scratched the surface of possibilities RDC creates. By eliminating brick and mortar from the customer service equation, RDC enables an array of synergistic banking and… Read more

Monitoring and measuring the results of an RDC initiative is all too often an over-looked and under-valued part of the implementation process. It is, however, a crucial piece to understanding your program’s current success and determining new or improved ways to ensure the program continues… Read more

Last week I wrote a post about promoting your business RDC programs. If you haven’t had a chance to read it, you can find it here . As promised I’m following up today with ideas for promoting your consumer RDC programs. One thing you’ll notice about the following examples… Read more

In my last posts in this series, I didn’t distinguish between strategies for merchant RDC or consumer RDC. However, when planning your RDC promotion activities, the approach you take will depend on the solution you are offering. Today I’m posting my top 10 strategies for… Read more

With the growing media attention around remote deposit capture (RDC) you might assume the product sells itself. However, as with all new products, a market plan is critical to the economic success of your RDC initiative. It is the blueprint for how you plan to achieve your program goals and… Read more

As the ranks of young Americans, driven by economic forces, shun banks and credit unions in favor of alternative financial services providers (like check cashing and prepaid card programs), they create a deep impact on the existing financial services marketplace. If finanial institutions fail to… Read more

Are checks taking a back seat to prepaid debit cards? Maybe not in all circumstances but there’s an obvious trend away from checks and toward prepaid cards. The consulting firm Aite Group recently reports that the market for prepaid debit cards (including payroll cards) is growing… Read more

Credit unions are well known for their grassroots involvement. And last week executives and board members at credit unions from across the nation brought that activist spirit to Washington for the Credit Union National Association (CUNA’s) Government Affairs Conference (GAC). It was a… Read more

Depositing money into a financial institution should be simple. But for many Americans that simply isn’t the case. “Bankers hours,” inconvenient locations, and draconian fee structures are just a few of the things that have sent legions of Americans looking for alternatives to… Read more

Imagine a dealership where no one knows how to drive. It’s a ridiculous thought, of course. After all, how can someone sell a car without understanding the value proposition it offers? The same is true for RDC. For a financial institution to succeed in offering RDC products, it… Read more

Remote deposit capture is poised for significant growth in large part because of explosive growth in smart phone adoption. Indeed, smart phones have given RDC a cool factor that surpasses anything we’ve ever before seen in financial services; even ATMs. Yet, despite many banks offering RDC… Read more

Now that the Thanksgiving holiday is behind us, and our year-end rituals kick in (like shopping and budgeting), it seems a good time for reflection and planning. Not just as individuals; reflection and planning is critical to business success, too. This is especially the case as generational… Read more